Go For Polish Terms and Conditions

§1. Service provider

1. The services are provided by Dorota Więckowska-Turek, operating in France as an entrepreneur individuel (micro-entreprise) under the name Polish Language School, under the Go For Polish brand (hereinafter: the “School”).
2. SIRET: 938 585 189 00013.
   Address: 22 Rue de la Basse Valois, 69390 Millery, France.
   Email: office@goforpolish.com .
3. The goforpolish.com website is hosted by cyber_Folks S.A., ul. Wierzbięcice 1B, 61-569 Poznań, Poland.
4. TVA non applicable, art. 293 B du CGI. All prices quoted by the School are final prices and no VAT is added.

§2. Definitions

• Client – a person who enters into a contract with the School. If the lessons are for a child, the Client is the child's parent or legal guardian.
• Student – a person who participates in the lessons.
• Consumer – a Client who is a natural person entering into a contract for purposes unrelated to their professional activity.
• Lesson – one online class. Lessons for adults last 90 minutes, while lessons for children and teenagers last 60 minutes.
• Course – a series of lessons at a given level, held on dates and at a price confirmed to the Client before the contract is concluded.

§3. Offer and conclusion of the contract

1. All lessons are provided exclusively online via Google Meet. The Student needs a computer or tablet with a camera and microphone, a stable internet connection and an up-to-date web browser.
2. The School offers:
   1. Small Group courses for 3 to 6 students, at levels A1 to C2,
   2. a preparation course for the state B1 Polish language exam,
   3. individual lessons for adults,
   4. lessons for children and teenagers, individually or in pairs.
3. Current prices and the course schedule are available on the website. Prices are stated in PLN and EUR. The EUR price confirmed at the time of enrolment remains fixed for the duration of the course.
4. The School does not register students for the state Polish language exam. Students must register independently with an authorised examination centre through certyfikatpolski.pl .
5. The School offers free lessons for people in difficult financial circumstances. To apply, please contact the School by email and briefly describe your situation. The School decides whether a place can be offered.
6. The enrolment process is as follows:
   1. the Client contacts the School through the website or by email,
   2. the Client takes part in a free consultation with a teacher, during which the language level and learning goals are assessed,
   3. the School sends the terms by email, including the course, level, schedule, price, instalments and a link to these Terms and Conditions,
   4. the contract is concluded when the Client confirms these terms by email.
7. If the parties sign a separate tuition agreement, that agreement takes precedence over these Terms and Conditions in matters covered by it.
8. A group starts once at least 3 students have enrolled. If the minimum number is not reached, the School may offer another date, individual lessons, or refund all payments within 14 days.

§4. Payments

1. The Client pays by bank transfer to the account provided in the enrolment confirmation or via a Revolut payment link sent by the School.
2. The Client pays in PLN or EUR, depending on the option selected at enrolment.
3. A semester course may be paid in 3 instalments, while the B1 exam preparation course may be paid in 2 instalments. The amounts and due dates are stated in the enrolment confirmation. The first instalment must be paid before the first lesson.
4. Packages of individual lessons and lessons for children and teenagers are paid in advance for the relevant month.
5. The School issues an invoice (facture) for each payment.
6. If an instalment is not paid on time, the School will send a reminder. If payment is not received within 7 days of the reminder, the School may suspend the Student's participation in lessons until payment is made.

§5. Lesson rules

1. Group lessons take place at scheduled times. A Student's absence does not reduce the course fee and does not entitle the Student to a replacement lesson. The Student will receive the materials and homework from the missed lesson.
2. Individual lessons and lessons for children may be cancelled or rescheduled no later than 24 hours before they begin. Lessons cancelled later are treated as completed.
3. Lessons included in a monthly package must be used within that month, unless the School agrees to carry them over.
4. If the School cancels a lesson, it will offer a new date or refund the fee for that lesson.
5. Lessons are not recorded. Recording by a Student requires the consent of the teacher and all participants.
6. Materials provided by the School are protected by copyright and are intended solely for the Student's own learning. They may not be shared or distributed.
7. Students must behave respectfully towards the teacher and other participants. The School may remove from a group a person who continues to disrupt lessons after being warned, and will refund the fee for any unused lessons.
8. During a child's lesson, the parent or guardian is responsible for ensuring that the equipment and internet connection are working properly.

§7. Right of withdrawal

1. A Consumer may withdraw from the contract without giving any reason within 14 days of entering into it.
2. It is sufficient to send a withdrawal statement to the School's email address. The template provided in the annex may be used, but this is not mandatory.
3. The School will refund payments within 14 days of receiving the withdrawal statement, using the same payment method.
4. If the Consumer expressly requests that lessons begin before the end of the 14-day withdrawal period and later withdraws from the contract, the Consumer must pay for the lessons provided before the withdrawal. The remaining amount will be refunded.
5. The right of withdrawal expires if the service has been fully performed before the end of the 14-day period and the Consumer agreed to this and acknowledged the loss of the right of withdrawal.
6. The right of withdrawal does not apply to business clients.

§8. Course cancellation after 14 days

1. The Client may cancel the course at any time by sending an email to the School.
2. Cancellation takes effect at the end of the period covered by the most recently paid instalment. Instalments already paid are non-refundable, and no further instalments will be due.

§9. Complaints and disputes

1. A complaint may be submitted by email, describing the problem and the requested solution.
2. The School will respond to the complaint within 14 days.
3. A Consumer from another EU country may seek assistance from the European Consumer Centre in their country.
4. These Terms and Conditions do not limit any rights granted to Consumers by law.

§10. Liability

1. The School is not responsible for a Student's inability to participate in lessons caused by equipment or internet problems on the Student's side.
2. If a lesson cannot take place due to a technical failure on the School's side or with Google Meet, the School will arrange a new date.

§11. Personal data

The rules governing the processing of personal data are described in the Privacy Policy available on goforpolish.com.

§12. Final provisions

1. Contracts are governed by French law. However, Consumers retain the protection granted to them by the mandatory provisions of the law of their country of residence.
2. A Consumer may bring claims before the court having jurisdiction over their place of residence.
3. The School may amend these Terms and Conditions by giving notice on the website at least 14 days in advance. Changes do not apply to courses that have already been paid for.
4. These Terms and Conditions are available in Polish and English. Both versions have the same content.
5. These Terms and Conditions are effective from 20 October 2026.